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Products » Backup

Managed and automated
data protection

Protect data, applications and critical environments with a robust, centralized structure.

If your operation stopped today,
‍how long would it take to get back up?

If you can't answer that easily, your business continuity may be at risk. Build consistent, automated backup routines with secure replication and orchestrated recovery.

I want to set it up
Logotipo RTO

What is the ideal time to restore your operation?

RTO defines the time needed to restore systems, applications and services after an outage.

RTO works as a recovery strategy aligned with how critical the operation is.

RTO
of 8 hours

operations must resume within 8 hours.

RPO
of 30 minutes

recovery must happen within 30 minutes.

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Logotipo RPO

How much data can your operation afford to lose?

RPO determines the maximum window of data that can be lost between the last available copy and the moment of recovery.

The lower the RPO, the closer the last available recovery point is to your current operation.

RPO
of 1 hour

potential loss is limited to up to 1 hour of data.

RPO
of 24 hours

up to 24 hours of data may need to be recovered.

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Your business continuity in the hands of a market leader

EVEO's infrastructure combines automation, replication, immutable protection and orchestrated recovery to support operations that must stay available even during outages.

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High availability

99.5% availability, so your business is ready for mission-critical operations.

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5 Tier III Data Centers

4 in Brazil + 1 abroad, with geographic redundancy, low latency and high availability.

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Security and support

Your environment monitored and protected by a dedicated team 24 hours a day, 7 days a week.

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Maximum uptime

Uptime Tier III certified infrastructure keeps your services available at all times.

Performance, security and scalability to support the growth of your operation

Automated Backup

Continuous backup execution with configurable retention, versioning and granular restore.

Immutable Storage

Integration with EVEO Object Storage using immutability policies to ensure additional protection against unauthorized changes and ransomware.

Certified Infrastructure

Tier III, ISO and PCI-DSS reinforce our commitment to security, continuity and operational excellence.

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Cross-region replication

Replication strategies to ensure continuity even during regional outages.

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Fast recovery

Data and environment restore with operational predictability, aligned with your business needs.

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Infrastructure as a service that
prepares companies to lead the market with us

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Thousands of companies have chosen to transform
their results with EVEO

Frequently asked questions about Backup

What is EVEO's Backup service and how does it work?

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EVEO Backup is a complete Backup as a Service (BaaS) solution designed to protect your company's critical data against operational failures, accidental loss and cyberattacks. The service performs automated, encrypted and managed backups of your infrastructure and stores them in Tier III Data Centers in Brazil, with high availability and fast recovery.

Which environments and systems can EVEO Backup protect?

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The solution is highly flexible and compatible with many types of workloads. We protect physical (dedicated) servers, virtualized environments, private or hybrid clouds, databases (such as Microsoft SQL Server and MySQL) and critical business applications.

How does the Backup service protect my company against ransomware and malware?

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EVEO Backup includes automated checks and thorough malware detection, plus immutable retention options. This extra layer of security prevents backups from being overwritten or encrypted in the event of a malicious attack, enabling a fast, clean and accurate restore of unaffected files.

Where are my company's backups stored?

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All data remains stored and isolated in EVEO's Tier III Data Center infrastructure in Brazil (in strategic regions such as São Paulo, Curitiba and Fortaleza). This ensures low latency for transfers, full compliance with the LGPD (Brazil's General Data Protection Law) and sovereignty over your data.

How does the data restore (recovery) process work?

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Restores can be granular (recovering specific files, folders or tables) or full (restoring entire servers and virtual machines). The service architecture is sized to optimize RTO (Recovery Time Objective) and RPO (Recovery Point Objective), keeping downtime during emergencies to a minimum.

Does EVEO's technical support help with backup setup and monitoring?

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Yes. We have an expert engineering and technical support team available 24 hours a day, 7 days a week, 365 days a year, with human support in Portuguese. We help your company from planning retention routines to monitoring and hands-on support during restore procedures.

What is the difference between EVEO Backup and the Disaster Recovery service?

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Backup focuses on periodic copies, secure storage and historical retention of data for restoring files and systems. Disaster Recovery (DR), on the other hand, is a solution built for immediate business continuity: it keeps a replica environment updated in real time, ready to take over all processing within minutes if the primary infrastructure suffers a serious outage.

How often are backups run?

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Frequency is defined according to how critical each environment is, from daily backups to shorter windows when the operation requires minimal data loss. The routine is designed together with your team based on the agreed RPO.

How long are backups kept?

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The retention period is defined in the contract based on your operation's needs and the legal requirements of your industry, with different policies for daily, monthly and yearly copies.

Is there a limit on how many restores I can request?

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There is no charge per restore and no limit on requests. Data recovery is part of the contracted service, with no additional cost based on the volume recovered.

How do I know the backup is working?

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Routines are monitored, and failures trigger alerts to EVEO's technical team, which handles the fix. Your company gets visibility into routine status and can track the results of each run.

Does the backup protect environments that are not hosted at EVEO?

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Yes. You can protect workloads running on your own infrastructure or with another provider, while keeping the copies on EVEO's infrastructure in Brazil. Compatibility is assessed based on the type of source environment.

What is the SLA for the Backup service?

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Contracted availability is 99.5%. Ticket response and resolution times are defined in the contract by severity, and support operates 24 hours a day, every day of the year.

How much does the Backup service cost?

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Billing is monthly and fixed in Brazilian reais, sized by the volume of protected data and the contracted retention profile. There are no charges for traffic or restores. The backup software license, when applicable, is stated in the proposal.

How is the service billed? Will I face surprise traffic costs?

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No. EVEO guarantees 100% financial predictability. Billing is in Brazilian reais (BRL), with no exchange-rate variation and no hidden fees for data transfer or recovery (data egress). You pay a fixed monthly amount for the contracted storage space and retention profile.

Protect your business with the security
of EVEO Backup

Ensure your data can be recovered with automated routines, retention policies and restores tailored to your operation's needs.

I want to protect my business