Website Terms of Use

Please read this agreement carefully, as it contains all the information about your rights and legal remedies.

Racks de servidores em ambiente de colocation

EVEO is the national leader in dedicated servers, private cloud and dedicated GPU for artificial intelligence.‍

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Founded in 2014, it operates five Tier III Data Centers in Cotia and Osasco (SP), Curitiba (PR), Fortaleza (CE) and Miami (FL), and its portfolio also includes bare metal, Edge Private Cloud, Storage, Managed Colocation, backup and disaster recovery.

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So that you, our users and customers, can learn about our work and get in touch with us, whether to contract the services offered, resolve questions and/or access our “Customer Area”, which is the exclusive access area intended for our customers, we make this website available to you. These “Terms of Use”, together with the Privacy Policy, govern our website https://www.eveo.com.br/ and the relationship between its users and us. Finally, before you continue browsing the website, we suggest that you read this document carefully and, if you do not understand or disagree with any point, we suggest that you contact us, as instructed in this document.

Sections of the Website Terms of Use

1. Information about the website

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The website is the platform through which we promote our services, where we make available all the descriptive content of our various solutions, in addition to being the tool we have chosen to tell a little about our history, mission and values.

On our website you will also find our communication channels, blog and success stories, through the testimonials of organizations that relied on us to boost their businesses.

To browse our website, you may also choose the language in which you wish to continue. Two languages are available: Portuguese and English. Simply click on the flag icon corresponding to the chosen language, located at the top of the home page.

Access to and use of the website do not require registration, except when necessary due to a specific matter, such as accessing the customer area or contacting us, as highlighted in these Terms of Use.

Finally, we clarify that the website does not contain or publish information directed at minors or, on the other hand, inappropriate for those ages; therefore, it is exempt from classifying information by age group.

2. Applicability of the terms of use

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Our “Terms of Use” refer exclusively to the website. In turn, the services promoted on our website are governed by their own terms and conditions, which must be reviewed in specific contracts and documents at the time of contracting.

3. Contacting EVEO

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EVEO provides several ways for you to contact us, as shown below:

  • If you are interested in our services, you may contact us through the following channels:
  1. telephone numbers (11) 3634-5220 and 0800-888-3836;
  2. email: vendas@eveo.com.br;
  3. through the form available on the Contact Us page.
  • If you are already our customer, you may contact us through the following channels:
  1. telephone numbers (11) 3634-5220 and 0800-888-3836;
  2. finance department email: financeiro@eveo.com.br;
  3. support channel: suporte@eveo.com.br;
  4. service form available on the Contact Us page.
  • You may also send us a message through the online chat, via the icon on our home page. If the service is provided via chat, you must provide only your first name and email.
  • It is also possible to keep in touch with us through our social media: LinkedIn, Instagram, Facebook, and please be aware that the contact information and personal data you provide in the form, online chat or telephone contact will be used to address your request and, if necessary for that purpose, may also be shared with third parties, under the terms of our Privacy Policy.

4. Provision of content and informational materials

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Through our website, you may access our blog, where we share a range of content on technology-related topics, including: innovation, infrastructure, artificial intelligence and cloud.

Through the same channel, you may download the available e-books and subscribe to our newsletter, so you will not miss any content. To subscribe to the newsletter, you will only need to provide your full name and email, whereas to download the e-books, the following data must be provided: full name, email, job title, company where you work and field of activity.

You may share our articles on your social media; to do so, you will need to log in to your social network. You may also comment on our content by simply providing your full name and email, in addition to entering your text.

Through the customers tab, you may learn about our success stories, which are companies that trusted our solutions and revolutionized their businesses, as well as access the inspiring testimonials they have shared with us.

We reiterate that all personal data collected is for the exclusive use of EVEO, for specific purposes, as we describe in our, and it is not disclosed or sold to third parties, unless you yourself allow it, such as sharing on your social media.

Finally, bear in mind that, in the case of links to third-party pages available on our website, each of these sites will have its own Policy and Terms of Use, and we are not responsible for the processing of data by such pages.

5. Our solutions

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Through our home page, you will find the access links and tabs that lead to our solutions. They are:

From the our Data Centers tab, you can find information about where our Data Centers are located, the security measures and certifications we hold, and you can also get in touch with one of our experts.

Simply access each solution and discover how we can help your organization.

6. Work with us

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We provide an exclusive area where you can submit your résumé. To proceed with the submission, you will need to provide your full name, telephone number and email, and indicate your area of interest.

Through the same channel, you can learn a little about our culture in our YouTube video, and also see the testimonials of the employees who are part of our team.

Please note that we undertake to keep your résumé on file; however, we are not responsible for your hiring, which will depend on the outcome of the selection process for each specific position.

7. Customer area

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So that you, as a user and our customer, can request support by opening tickets, report incidents and manage your own services for any of the contracted solutions, you may access the Customer Portal and continue browsing.

Access will be by email and password, which will be created upon contracting the services.

Each user has an individual access account; therefore, you must not share your login and password with other people, nor use your account unlawfully to circumvent or harm our systems.

We emphasize that, should you become aware of any improper use of your account or any failure, you should notify us immediately of the occurrence, which may lead to the immediate suspension of the suspected user's access or to the correction of the reported error.

8. Channel program

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Through the channels tab, you can learn about the program aimed at expanding EVEO's operations through the work of partners who can benefit from a commercial partnership.

Our goal is to build a well-structured relationship with our partners through a simple, easy and agile program; to that end, we describe the following benefits our partners can count on, including recurring revenue and sales support.

You may become a reseller of our services or refer them to your own customers. Contact one of our experts by clicking on “request contact”, available at the link: https://www.eveo.com.br/afiliados, and get more information.

Please note that the following data will be requested through the available form so that one of our consultants can proceed with the service:

Company details
Corporate name, CNPJ, your company's address, postal code, City, your company's line of business, number of employees and website address.
Details of the representative who will be in contact with our consultant
Full name, telephone number, email and job title.

Finally, we emphasize that EVEO protects and processes your personal data registered on the platform in accordance with the applicable data protection legislation, including the Lei Geral de Proteção de Dados (Brazil's General Data Protection Law, LGPD), and with the Privacy Policy.

9. Limitation of EVEO's liability

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It is important that you understand that, in making the website available, EVEO is committed to using tools compatible with high and current security assurance standards, in order to prevent the transmission of malicious code and/or corrupted files.

However, we have no control over third-party websites and content that may be shared on our website; therefore, you must understand that these Terms of Use do not apply to third parties, including social media, even if you use such media to connect to the website, and it is your sole responsibility to pay attention to the terms and policies applicable to the third-party sites you visit.

Finally, we emphasize that EVEO cannot be held liable, within the limits of applicable law, for any damages resulting from the use of the website, equipment failure, connection, data transmission, errors, interruptions, delays in its operation, computer viruses, failures in the telecommunications system or in the connection provider, as well as any incompatibility between the website and the internet browsers you use.

10. User responsibilities

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It is essential that you, the user, provide true, complete and non-misleading information, and you must maintain security when using the website and take responsibility for all acts performed during its use.

In addition, you must not use the website unlawfully to circumvent or harm our systems, and the following conduct is prohibited:

  • Using the identification of a third party or allowing third parties to use your identification in the case of registrations or résumé submissions;
  • Using any elements of the website for commercial, advertising or any other purposes that do not represent the main purpose of the website;
  • Disguising or concealing the IP (“internet protocol”) number that identifies your internet connection;
  • Interfering with the architecture of the website by any technical means or form;
  • Disseminating viruses or malicious computer code, files or programs designed to collect unauthorized data, as well as not interrupting, destroying or limiting the functionality of the website;
  • Circumventing any technology used by EVEO or by any third party authorized by it to protect our content;
  • Removing or altering any copyright, trademark or other intellectual property notices contained in and/or distributed in EVEO's publications.

You further undertake:

  1. not to modify, copy, compile, reverse engineer, distribute, transmit, reproduce, publish or license (in whole or in part);
  2. nor to create derivative works from the information, content and databases contained in or provided through this website.

You agree:

  1. not to send or transmit through this website any illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racial, ethnic or in any way objectionable material of any kind;
  2. including, without limitation, not to send any material that encourages conduct that would constitute a crime, give rise to civil liability or in any way violate any applicable international, national, state or local law.

Any intrusion, attempted intrusion, or activity that violates or contravenes the laws in force in Brazil, including laws on intellectual property, copyright and the Lei Geral de Proteção de Dados Pessoais (“LGPD”), will render the person responsible liable to the relevant legal actions, as well as to compensation for any damages caused.

11. General provisions

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The use of the EVEO name, of the domain https://www.eveo.com.br/ (and its ramifications), as well as the contents of the website's screens are the property of the company and are protected by intellectual property laws and international treaties. You must not misuse or reproduce such content, in whole or in part, except with express authorization.

Access to and use of the website are open to users and to those interested in the services provided by EVEO, it being understood that it is your full responsibility, as a user and/or customer, before signing up or registering for any of the resources available on our website, to read, understand and accept the content of this document.

However, these Terms are in the nature of an adhesion contract and may be altered or modified at any time, provided that there is a need for new restructuring, adapting to new techniques and procedures, while always maintaining the degree of reliability and security.

Therefore, it is important that you consult the document regularly to check whether you still agree with its terms before continuing to browse, register or sign up for any resource on our website.

These Terms comply with and shall be interpreted in accordance with the laws in force in the Federative Republic of Brazil.

To settle any doubts or matters relating to it, the parties elect the courts of the Judicial District of São Paulo, State of São Paulo, to the exclusion of any other.