Products » Managed Services
Infrastructure and
operating system management
Your business always monitored, up to date and secure, with a dedicated technical team.
The largest Dedicated Server
and Private Cloud company in Brazil
Unlike an MSP that manages third-party servers remotely, EVEO manages the environment within its own infrastructure, taking responsibility from the hardware to the operating system.
Who are managed services for?
Customers who use Dedicated Servers, Private Cloud, Firewall or Backup and don't have an in-house team (or don't want to assign one) to operate the hypervisor and/or the operating system of these environments.
What is EVEO's role in managed services?
EVEO is responsible for initial installation/configuration, fine-tuning, monitoring with corrective action, firewall/security rules, OS updates, resource adjustments based on usage and upgrade recommendations.
Performance, security and scalability to support the growth of your operation
End-to-End
Management
Installation and configuration, fine-tuning, monitoring with corrective action, security rules, OS updates, resource sizing and upgrades.
Specialized, centralized management
As the single party responsible from hardware to OS, EVEO operates inside its own Data Center, streamlining infrastructure and management routines.
Preventing security failures
EVEO applies security updates to the OS and software in a planned, orchestrated way to prevent cyber incidents.
Predictable costs, no surprises
With managed services, monthly fees are fixed and billed in Brazilian reais, making your budget more predictable.
Dedicated team of specialists
You focus on growth strategies for your business while EVEO keeps a close eye on maintenance and monitoring routines.
The quality and robustness of a market leader
10+ years
Over a decade building the future of businesses through infrastructure solutions.
5 Data Centers
4 in Brazil + 1 abroad, with geographic redundancy, low latency and high availability.
Security and support
Your environment monitored and protected by a dedicated team 24 hours a day, 7 days a week.
Maximum uptime
Tier III infrastructure with a 99.5% SLA that keeps all your services available at all times.
Infrastructure as a service that
prepares companies to lead the market with us
Thousands of companies have chosen to transform
their results with EVEO
Frequently asked questions about Managed Services
Who are managed services for?
What is EVEO's role in managed services?
What is EVEO's management service and how does it work?
What are the main benefits of having EVEO manage your environment?
By handing infrastructure operations over to EVEO, your company cuts the costs of hiring and continuously training professionals, removes operational bottlenecks and gains a senior team focused on preventing failures. This frees your internal IT team to focus on innovation, strategic projects and your core business.
How do 24/7 monitoring and technical support work?
We operate 24/7, continuously monitoring critical IT assets to identify and resolve anomalous behavior before it affects your operation. Support is 100% human, in Portuguese and provided directly by specialist engineers, ensuring fast, direct technical assistance with no automated triage.
What types of environments and infrastructure can EVEO manage?
EVEO provides specialized management for different infrastructure models: from dedicated servers and Private Cloud environments to Managed Colocation solutions, virtualization and hybrid architectures.
How does EVEO handle security and preventive maintenance of the environment?
We work proactively with periodic maintenance routines and operating system updates, security patching, firewall policy management and continuous vulnerability monitoring. This approach protects the operation against cyber threats and keeps the environment aligned with market best practices and the LGPD (Brazil's General Data Protection Law).
Does my company's internal team keep access to and autonomy over the environment?
Yes. EVEO acts as a strategic extension of your IT team. Your company keeps full control, visibility and administrative access over decisions and systems, while our specialists take on the heavy operational tasks and the resolution of complex issues.
How do SLA (Service Level Agreement) guarantees work?
What is the service's cost structure? Do you charge per ticket or per technical hour?
There are no charges based on the number of tickets or hours of support. EVEO guarantees 100% financial predictability: the price is a fixed monthly fee, billed in Brazilian reais (BRL) and sized according to the scope of the managed environment, with no budget surprises at the end of the month.
Which operating systems does EVEO manage?
Does management include my database and applications?
How quickly does EVEO respond to an incident?
Can I hire management for an environment that isn't hosted at EVEO?
What's the difference between 24/7 support and a managed service?
Monitor your infrastructure with
24/7 expert management
Count on a technical team to manage systems, networks and applications, with continuous oversight, incident analysis and preventive action.